Contact

Talk to us

Questions about peering, technical requirements or getting connected? Here is who to reach.

Technical issues, outages and monitoring. Staffed 24/7/365.

New members, ports and account setup. Replies within one business day.

Configuration help and troubleshooting.

Questions, feedback and partnerships.

Resources

Our full peering record and network details.

Route server lookups and diagnostics.

Live status of the fabric and route servers.

Hours

Monday to Friday, 9:00 AM to 5:00 PM Eastern. Email answered within 24 hours.

24/7/365.

Ready to join Nell-IX?

See ports, pricing and the steps to connect.